Awards & Achievements

December 2017 - Hammond-Henry’s Long-Term Care (LTC) Living Center has again received the highest possible overall rating of five stars from The Center for Medicare and Medicaid Services (CMS). CMS annually updates their official government website Nursing Home Compare Five-Star Quality Rankings based on rating nursing homes by three primary categories - health inspections, staffing, and quality measures to develop an overall star rating. This rating system continues to include new quality measures covering successful discharges, emergency visits and readmissions to the hospital.

CMS determines their star ranking using regular inspections and data compiled from nearly 800 Illinois long-term care facilities serving approximately 100,000 residents. Less than ten percent (10%) of the facilities achieve five-star status each year. Click here to read press release.

November 2017 - Hammond-Henry Hospital was one of six hospitals statewide honored for achieving a ‘5-Star’ HCAHPS Rating. The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare website. Star ratings will also allow consumers to more easily compare hospitals. Click here to read press release.

August 2017 - Hammond-Henry Home Health receives a 5 out of 5-star rating for patient satisfaction, as listed by the Centers for Medicare & Medicaid Services (CMS). Home Health Consumer Assessment of Healthcare Providers & Systems (HHCAHPS) conducts an ongoing national standardized survey on patient satisfaction with results being released quarterly. The survey is designed to evaluate responses from patients and their families about recent care with a home care agency. They are asked about professionalism, communication, medication/pain/home safety education, patient ratings and recommendation of use of the agency in the future.

For this quarter’s results, Home Health is the only agency in the service area that received the 5-star rating from the HHCAHPS survey. Click here to read press release.

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July 2017 - Hammond-Henry Hospital is one of the nation’s Most Wired- Small and Rural Hospitals, according to Hospitals and Health Networks (H&HN), an American Hospital Association publication. Technology is making it easier for patients and providers to interact, thus improving communication, safety and patient-provider relationships. New tools are helping patients become more actively involved in their care and maintaining their health, according to results of the 19th Annual Health Care’s Most Wired Survey, released July 10, 2017 by the American Hospital Association's (AHA) Health Forum.

July 2017 - Hammond-Henry Hospital (HHH) has been named as one of the “62 Critical Access Hospitals to Know” by the Becker’s Hospital Review. The Becker’s Healthcare editorial team considered the hospital’s community impact and reputation for innovation. Moreover, HHH secured its spot with its superior service and care plus various awards and rankings received over the past year.

The hospitals included on this list serve a variety of regions across the United States.  Due to their predominantly rural locations, these organizations play a crucial role in the health and well-being of their respective communities.  HHH is proud to be one of the two Critical Access Hospitals from Illinois to make the list.
Becker’s Hospital Review is well regarded throughout the health care community and provides national recognition for the hospital.  Jeff Lingerfelt, CEO states, “This recognition is not something Hammond-Henry Hospital seeks but rather it is a direct result of the commitment, care and compassion shown everyday by the outstanding staff and volunteers that care for those we serve.” (Click here to see full "62 CAH to know")

April 2017 - Hammond-Henry Hospital was recently awarded Providigm’s Embracing Quality Award for 2016 for customer satisfaction and in achievement of a deficiency-free survey. In 2016, only 298 nursing centers out of over 15,000 in the US and Ontario received awards, putting Hammond-Henry in a select group of high performing nursing centers. In Illinois 11 out of 1,200 nursing centers received this award for customer satisfaction and only three nursing facilities received this award for achievement of a deficiency-free survey.

Hammond-Henry’s skilled care nursing received this award for customer satisfaction last year. Jeff Lingerfelt, CEO states “We are honored to once again be recognized by Providigm for this quality award. It is a direct reflection of the unwavering commitment of our staff to provide outstanding patient care with both skill and compassion to those we serve. We salute Dawn Bryner, long term care manager and her staff on this outstanding accomplishment.” (Click here to read more.)