Home Health - Frequently Asked Questions

How soon will a nurse or therapist be out to see a patient?

This is based on medical necessity and provider orders. Same day visits can be scheduled if needed; most other patients will be seen within 24-48 hours of referral or discharge from the hospital.

How often will the nurse or therapist come to the home?

An individualized plan of care is developed at the initial visit which includes the frequency and duration of treatment. This varies according to ordered services and patient needs.

Who pays for home health services?

Hammond-Henry Home Health is licensed to provide services under Medicare and is contracted with most major insurance companies. Please call (309) 944-4853 and talk to our intake specialist regarding your coverage for home health care.

Can Hammond-Henry Home Health provide home medical equipment?

Hammond-Henry Home Health provides a list of vendors for appropriate medical equipment.

Does a patient have to be homebound to receive home health services? 

A patient must be homebound to receive home health services under Medicare Part A and most insurance plans. They describe homebound as "leaving home takes considerable and taxing effort." A person may leave home for medical treatment or short, infrequent absences for non-medical reasons, such as a trip to the barber or to attend a religious service.

Part B. Under this program, a patient does not need to be homebound to receive services in the comfort and privacy of their home. To be eligible for Part B services, a patient must have a qualifying diagnosis and the potential to achieve functional goals. This plan may cover pre-operative visits, or may assist patients who are unable to schedule visits or transportation to an outpatient facility.

Please contact Hammond-Henry Home Health at (309) 994-4853 to determine homebound requirements for individual cases.

Can Hammond-Henry Home Health provide home health aides and homemakers?

Hammond-Henry can only provide a home health aide for personal care if the patient also has skilled needs and is receiving another service (RN, PT, OT or ST) from our agency. We can also make a referral or provide a list of homemaker service providers. 

What if a patient only needs therapy services and has no nursing needs?

Hammond-Henry Home Health provides therapy services for patients with no skilled nursing needs.

Can Hammond-Henry Home Health provide lab services in the home?

Yes, lab services can be provided in the home but they must be ordered as part of a comprehensive treatment plan that includes other skilled services.