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Press Ganey Patient Satisfaction Results:
4th Quarter 2007
Emergency Department: Top 6% nationwide
Inpatient Care: Top 12% nationwide
Outpatient Surgery: Top 5% nationwide
Top 4% Midwest    

Press Ganey is the leading patient satisfaction measurement firm in the country, with over 1,500 hospitals utilizing its services to monitor inpatients in all 50 states. In addition over 750 surgery centers and departments use Press Ganey services.

Hammond-Henry Hospital has contracted with Press Ganey since 2003 for both patient and employee satisfaction measurement. During that time, Hammond-Henry’s emergency department has consistently ranked in the top five percent in the nation for patient satisfaction. Meanwhile the surgery department has been in the top 10 percent in 18 of the past 20 quarters.

Hammond-Henry is committed to making every patient’s stay as satisfying as possible. We need your feedback to keep getting better.


 

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