Your Health Your Safety
Protecting Your Health, Enhancing Your Safety
As America begins to contemplate what life will be like in the near future, and move toward reopening, Hammond-Henry would like to share with you what measures we have in place to ensure your safety and optimize your healthcare. Your safety, and the safety of our hospital and clinic staff, remain at the forefront of our attention and daily operations.
Steps Taken to Ensure Your Safety and Health are Maintained
- Patients with COVID-19 – Patients suspected of COVID-19 are treated as if they are positive. Full PPE is used by staff and the number of individuals entering the room is minimized to nurse and physician. If testing cannot be done in the patient room, precautions are taken during transport and after testing in the room in which the patient was in. Rooms within the hospital have been designated for suspected and confirmed COVID-19 positive patients to reduce the risk of spread to other patients.
- Employee Testing – Employees with symptoms of COVID-19 and/or possible exposure to COVID-19 individuals are tested to ensure we are quickly identifying and isolating those individuals. We want to ensure staff feel as safe as possible in going home to their families.
- Screenings for Incoming Patients – All patients coming to the hospital are screened for signs of COVID-19 upon entering the facility. Depending on the purpose of their visit, departments are notified in order to take any additional protective measures necessary. In addition to symptom screenings, patients also are asked risk-related questions about potential exposures, close living or working conditions, or recent travel. Identification of risk factors helps ensure patients are tested if appropriate and/or proper personal protective equipment (PPE) is used.
- Employee Screenings – Upon arrival for each shift, all employees are screened for fever as well as symptoms consistent with COVID-19.
- Visitor Restrictions – Visitor restrictions remain in place to minimize the spread of COVID-19 and to protect patients and healthcare professionals. Limiting the points of entry to the North and East entrances help ensure all individuals are masked and screened appropriately.
- Mask Provision – Between the stock from materials and the generous donations of the community, masks have been provided to all that come to the hospital needing one. Each person who enters the facility must wear a mask at all times in communal areas and when a distance of 6 feet cannot be maintained. At the end of each day cloth masks that are returned after use, are sterilized in surgical services and re-used.
- Expanded Frequency of Cleaning – Departments caring for patients have been advised on proper cleaning methods for COVID-19 as well as terminal cleaning processes. Environmental Services has ensured products used and processes followed to minimize the risk of cross-contamination & additional shifts have been added to assist in cleaning common areas and high touch surfaces such as door handles and phones.
- Hand Sanitizing – Hand Sanitizer is available at many points of contact for use. Hand Hygiene is the number one way to minimize the spread of infectious diseases.
- Social Distancing – Common areas including registration, waiting rooms, and the hospital cafeteria have made arrangements to encourage social distancing of patients and staff. Meetings have largely become virtual or follow social distancing guidelines.
- Personal Protective Equipment (PPE) – Hammond-Henry has been fortunate to have enough PPE to protect our staff caring for suspected and confirmed patients past and present and are prepared should we see an influx of patients in the future. Training and programs have been rolled out to ensure proper use of the available PPE.
- Telehealth - A virtual care option has been launched, offering patients with specific symptoms the option to receive the care they need from home using a smartphone or computer.
- Foodservice Enhancements - The cafeteria has implemented numerous measures in order to provide patients and staff with safe meals. Food is served using disposable means for staff, and disposable means for any patient suspected of COVID-19. No self-serve is available, and eating in the dining area is restricted.
- Safety Alterations - Numerous other alterations have been made throughout the facility, such as plexiglass at the registration desk, a curtain divider placed between registration lines to protect individuals, and the removal of reading material from all offices and waiting areas.
- Following Other Safety Recommendations – Mandates and recommendations from the Illinois Department of Public Health (IDPH) and Centers for Disease Control (CDC) are reviewed regularly to ensure compliance with the most current information.
Options for Healthcare
If you are experiencing symptoms of COVID-19, call the hotline at (309) 944-9198. Make an appointment with your healthcare provider, or stop by an Urgent Care location. Telehealth virtual appointments are also available for a variety of healthcare issues. Ask when you call your local provider if Telehealth will work for you.