Hammond-Henry Hospital

Guest Services

Telephone

The main telephone number for Hammond-Henry Hospital is (309) 944-6431. Patient rooms may be called by dialing this number and asking for the patient’s room or by calling directly. The direct call-in number is listed in the room.

Visiting Hours

Visiting hours are set at staff discretion as patient condition permits. Visiting hours in the Birthing/Women’s Health Center are limited to visitors over 12 years of age and siblings of any age.

Even though Hammond-Henry Hospital has a flexible visiting schedule, the main entrance is locked at 8:30 p.m. and reopened again at 5:30 a.m. If it is necessary to visit between those hours, visitors should use the emergency department entrance on the east side of the building.

To safeguard our patients, people with colds, sore throats or any infectious disease should not visit patients. Visitors should avoid unnecessary noise and be considerate of other patients. Overnight accommodations for visitors can be made as a patient’s condition permits.

ATM

An ATM is located at the main entrance to the hospital.

Mail

Letters and packages are delivered daily to patient rooms. Items arriving after a patient is discharged will be forwarded to their home.

E-mail

Patients may receive e-mails from family and friends through our "Send A Love One A Message" service. E-mails are delivered Monday through Friday 8:00 a.m. – 4:30 p.m.

Internet Access

Free wireless Internet service is provided throughout the facility. Patients and family members are encouraged to utilize their laptop computer to stay in touch with family and friends during your stay.

Cell Phones

Cell phones may be used throughout the facility, except in rare instances. Staff will notify you in such cases that cell phones would interfere with medical equipment. Please be considerate of others when using your cell phone.

Cafeteria

The cafeteria is located on first floor and is open daily. Visitors are welcome.
Breakfast:      5:30 a.m. – 10:00 a.m.
Lunch:           11:30 a.m. – 1:30 p.m.
Dinner:           4:30 p.m. – 5:45 p.m.

Meal trays for guests can also be delivered a room. If you would like a guest tray, ask your nurse or call extension 1400.

Vending machines for snacks and beverages are located in the hallway near the cafeteria and are available 24-hours a day.

Shuttle Service

The Hammond-Henry Hospital Auxiliary operates a shuttle service in the north parking lot for our visitors and customers to provide easier access to the hospital, clinics and/or physician offices. The shuttle operates 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday through Friday.

Scooter

For individuals with mobility problems, a motorized scooter is available near the main entrance for visitors to use.